In Concert: A Benefit for the Crossroads Centre at Antigua

Chart performance

In Australia, the video album received a Platinum certification from the Australian Recording Industry Association in 2005 for shipments exceeding 15,000 DVDs. It reached number two on the official music DVD chart in Brazil, compiled by the Associação Brasileira dos Produtores de Discos, and earned a Gold disc for sales of more than 25,000 copies there. In Denmark, the concert film peaked at number five on the Hitlisten Top 10 music video albums chart and was awarded Gold status for combined DVD and VHS shipments of 25,000 units.

The release topped the Portuguese music video chart at number one, selling over 16,000 copies while charting, and was certified double Platinum by the Associação Fonográfica Portuguesa in January 2000. In Sweden, it reached number nine on the Sverigetopplistan chart, receiving a Gold disc on 28 October 1999 and a Platinum award the following day. The British Phonographic Industry awarded Gold for 25,000 shipments in the United Kingdom, and the Recording Industry Association of America certified it Platinum for 100,000 units in the United States.

In Portugal and Brazil, the video appeared on the year-end music DVD charts of 2000 at positions thirty-one and forty-five, respectively.

Critical reception

Portuguese music journalist João Santos, writing in the daily newspaper Público, described the video album as "a great picture with great sound" and noted Eric Clapton's "fantastic performing ability" presented "in full circle" in the film. Santos praised the "various special guests either singing or playing" and awarded the release five out of five stars. AllMusic critic Heather Phares characterized the track listing as "a somewhat routine selection of Clapton's hits" but added that "his collaborations with the aforementioned guests add some interesting twists."

Phares remarked that "the unusual combination of Blige and Clapton works surprisingly well," concluding that while the release "is not Clapton's most inspired concert video and the disc offers little in the way of extra features, [it] still may please his hardcore fans," giving it three out of five stars. Critics from Guitar Nine praised the Dolby Digital surround sound, and music journalists from Examiner.com called the release "great."